THE WHITE EDITION
Your shirt. A fuller fit.
Add shape through the shoulders, chest and arms with the white SIGMA TEE. Wear it under your favorite outfit for a fuller silhouette, or make it part of a bold costume look.
Shoulder, chest and arm paddingFrom an unpadded tank-top look to a fuller, styled silhouette. Drag the slider to compare the two looks.
BEFORE
AFTER
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Illustrative styling comparison; clothing differs between views. Actual appearance varies with size, body shape and clothing.
Nice for occasions when I want a cleaner fit. Comfortable enough, though I wouldn’t wear it in very hot weather.
It stayed in place throughout the day. I was worried it would bunch up, but it didn’t
Bought the black one first, then ordered white. Both fit the same for me.
I’m pretty slim, and this helped my shirts sit better on my shoulders.
Good fit around the waist and arms. Took me a minute to get used to the padded feel.
I like that it doesn’t look exaggerated. It just fills out my clothes a bit more.
The material is soft enough for a few hours of wear. I wouldn’t size down.
Better than I expected. The chest has a subtle shape, especially under a slightly loose shirt.
Wore it out for dinner and felt more comfortable with how my shirt fit. Simple as that.
The shoulders look good. I’d recommend checking the size chart because mine fit a little snug
I bought it for a wedding. It gave my dress shirt a better shape without feeling too bulky
Fits well under a regular shirt. The padding is noticeable when you hold it, but looks pretty natural once it’s on.
Fits well under a regular shirt. The padding looks pretty natural once it is on.
I bought it for a wedding. It gave my dress shirt a better shape without feeling too bulky.
The shoulders look good. I would recommend checking the size chart because mine fit a little snug.
Wore it out for dinner and felt more comfortable with how my shirt fit.
The chest has a subtle shape, especially under a slightly loose shirt.
The material feels soft enough for a few hours of wear. I would not size down.
I like that it does not look exaggerated. It fills out my clothes a bit more.
It worked well under a button-down. The outline shows a little under a very thin T-shirt.
Good fit around the waist and arms. The padded feel took a minute to get used to.
I am pretty slim, and this helped my shirts sit better on my shoulders.
Looks best under a regular-fit shirt in my opinion. The difference is subtle.
I like how the black one looks under a dark shirt.
It stayed in place throughout the evening and did not bunch up.
The shape looks natural in photos. Make sure you pick the right size.
Nice for occasions when I want a cleaner fit. I would skip it on very hot days.
The shape is noticeable to me but still understated. The material feels comfortable for an evening out.
The extra shape shows up in photos without looking overdone. A looser outer shirt gives the most natural look.
I am slim, and this adds some shape under my everyday shirts. Check the size chart before ordering.
This works well with the shirts I already own. It did not bunch up under my shirt.
I tried it under a casual overshirt and liked the result. The shoulder area is my favorite part.
I wanted a little more structure in my outfit and this did that. It took a minute to get used to the padding.
It gives my shirts a better shape without looking too dramatic. I like it most with a button-down or sweater.
It stays fairly discreet under a regular-fit shirt. I would choose my usual size again.
I like the way it fills out the shoulders under a regular shirt. It feels a little warm on a hot day.
The shoulders look more balanced in my usual clothes. I might get the other color too.
The fit under my button-down looks pretty natural. I would not size down with this one.
I bought this for days when I want a little more shape under my clothes. The material feels comfortable for an evening out.
It feels like a normal undershirt once I get it positioned. I wore it for a few hours without needing to adjust it.
The white version works well under my lighter shirts. A looser outer shirt gives the most natural look.
The padding is subtle enough under a slightly loose T-shirt. Check the size chart before ordering.
The black version looks good under darker clothes. It did not bunch up under my shirt.
I was surprised by how normal it looks under a dress shirt. The shoulder area is my favorite part.
I wore it out for dinner and liked how my shirt fit. It took a minute to get used to the padding.
It helps my clothes sit better around the chest and shoulders. The seams were less visible than I expected.
It made my work shirt look a bit more fitted. It looks best under fabric that is not too thin.
The shape is noticeable to me but still understated. It made getting dressed for an event easier.
I wore it under a sweater and liked the overall fit. The neckline stayed hidden under my top layer.
The extra shape shows up in photos without looking overdone. The fit is snug, which keeps it in place.
I am slim, and this adds some shape under my everyday shirts. I like it most with a button-down or sweater.
This works well with the shirts I already own. I would choose my usual size again.
I tried it under a casual overshirt and liked the result. It feels a little warm on a hot day.
I wanted a little more structure in my outfit and this did that. I might get the other color too.
It gives my shirts a better shape without looking too dramatic. It did not bunch up under my shirt.
It stays fairly discreet under a regular-fit shirt. The shoulder area is my favorite part.
I like the way it fills out the shoulders under a regular shirt. It took a minute to get used to the padding.
The shoulders look more balanced in my usual clothes. The seams were less visible than I expected.
The fit under my button-down looks pretty natural. It looks best under fabric that is not too thin.
It feels like a normal undershirt once I get it positioned. The neckline stayed hidden under my top layer.
I bought this for days when I want a little more shape under my clothes. It made getting dressed for an event easier.
The white version works well under my lighter shirts. The fit is snug, which keeps it in place.
The padding is subtle enough under a slightly loose T-shirt. I like it most with a button-down or sweater.
The black version looks good under darker clothes. I would choose my usual size again.
I was surprised by how normal it looks under a dress shirt. It feels a little warm on a hot day.
I wore it out for dinner and liked how my shirt fit. I might get the other color too.
It helps my clothes sit better around the chest and shoulders. I would not size down with this one.
It made my work shirt look a bit more fitted. I wore it for a few hours without needing to adjust it.
I wore it under a sweater and liked the overall fit. The material feels comfortable for an evening out.
The shape is noticeable to me but still understated. A looser outer shirt gives the most natural look.
The extra shape shows up in photos without looking overdone. Check the size chart before ordering.
I am slim, and this adds some shape under my everyday shirts. It did not bunch up under my shirt.
This works well with the shirts I already own. The shoulder area is my favorite part.
I tried it under a casual overshirt and liked the result. It took a minute to get used to the padding.
It gives my shirts a better shape without looking too dramatic. I would choose my usual size again.
It stays fairly discreet under a regular-fit shirt. It feels a little warm on a hot day.
I wanted a little more structure in my outfit and this did that. The seams were less visible than I expected.
I like the way it fills out the shoulders under a regular shirt. I might get the other color too.
The shoulders look more balanced in my usual clothes. I would not size down with this one.
The fit under my button-down looks pretty natural. I wore it for a few hours without needing to adjust it.
It feels like a normal undershirt once I get it positioned. The material feels comfortable for an evening out.
I bought this for days when I want a little more shape under my clothes. A looser outer shirt gives the most natural look.
The white version works well under my lighter shirts. Check the size chart before ordering.
The padding is subtle enough under a slightly loose T-shirt. It did not bunch up under my shirt.
I was surprised by how normal it looks under a dress shirt. It took a minute to get used to the padding.
The black version looks good under darker clothes. The shoulder area is my favorite part.
I wore it out for dinner and liked how my shirt fit. The seams were less visible than I expected.
It helps my clothes sit better around the chest and shoulders. It looks best under fabric that is not too thin.
It made my work shirt look a bit more fitted. The neckline stayed hidden under my top layer.
I wore it under a sweater and liked the overall fit. It made getting dressed for an event easier.
The shape is noticeable to me but still understated. The fit is snug, which keeps it in place.
The extra shape shows up in photos without looking overdone. I like it most with a button-down or sweater.
I am slim, and this adds some shape under my everyday shirts. I would choose my usual size again.
This works well with the shirts I already own. It feels a little warm on a hot day.
I tried it under a casual overshirt and liked the result. I might get the other color too.
I wanted a little more structure in my outfit and this did that. I would not size down with this one.
It stays fairly discreet under a regular-fit shirt. It took a minute to get used to the padding.
It gives my shirts a better shape without looking too dramatic. The shoulder area is my favorite part.
I like the way it fills out the shoulders under a regular shirt. The seams were less visible than I expected.
The shoulders look more balanced in my usual clothes. It looks best under fabric that is not too thin.
The fit under my button-down looks pretty natural. The neckline stayed hidden under my top layer.
It feels like a normal undershirt once I get it positioned. It made getting dressed for an event easier.
I bought this for days when I want a little more shape under my clothes. The fit is snug, which keeps it in place.
The white version works well under my lighter shirts. I like it most with a button-down or sweater.
The padding is subtle enough under a slightly loose T-shirt. I would choose my usual size again.
The black version looks good under darker clothes. It feels a little warm on a hot day.
I was surprised by how normal it looks under a dress shirt. I might get the other color too.
I wore it out for dinner and liked how my shirt fit. I would not size down with this one.
It helps my clothes sit better around the chest and shoulders. I wore it for a few hours without needing to adjust it.
It made my work shirt look a bit more fitted. The material feels comfortable for an evening out.
I wore it under a sweater and liked the overall fit. A looser outer shirt gives the most natural look.
The shape is noticeable to me but still understated. Check the size chart before ordering.
The extra shape shows up in photos without looking overdone. It did not bunch up under my shirt.
I am slim, and this adds some shape under my everyday shirts. The shoulder area is my favorite part.
This works well with the shirts I already own. It took a minute to get used to the padding.
I tried it under a casual overshirt and liked the result. The seams were less visible than I expected.
I wanted a little more structure in my outfit and this did that. It looks best under fabric that is not too thin.
It stays fairly discreet under a regular-fit shirt. I might get the other color too.
It gives my shirts a better shape without looking too dramatic. It feels a little warm on a hot day.
I like the way it fills out the shoulders under a regular shirt. I would not size down with this one.
The shoulders look more balanced in my usual clothes. I wore it for a few hours without needing to adjust it.
The fit under my button-down looks pretty natural. The material feels comfortable for an evening out.
It feels like a normal undershirt once I get it positioned. A looser outer shirt gives the most natural look.
I bought this for days when I want a little more shape under my clothes. Check the size chart before ordering.
The white version works well under my lighter shirts. It did not bunch up under my shirt.
The padding is subtle enough under a slightly loose T-shirt. The shoulder area is my favorite part.
The black version looks good under darker clothes. It took a minute to get used to the padding.
I was surprised by how normal it looks under a dress shirt. The seams were less visible than I expected.
I wore it out for dinner and liked how my shirt fit. It looks best under fabric that is not too thin.
It helps my clothes sit better around the chest and shoulders. The neckline stayed hidden under my top layer.
It made my work shirt look a bit more fitted. It made getting dressed for an event easier.
I wore it under a sweater and liked the overall fit. The fit is snug, which keeps it in place.
The shape is noticeable to me but still understated. I like it most with a button-down or sweater.
The extra shape shows up in photos without looking overdone. I would choose my usual size again.
I am slim, and this adds some shape under my everyday shirts. It feels a little warm on a hot day.
This works well with the shirts I already own. I might get the other color too.
I wanted a little more structure in my outfit and this did that. I wore it for a few hours without needing to adjust it.
I tried it under a casual overshirt and liked the result. I would not size down with this one.
It gives my shirts a better shape without looking too dramatic. It took a minute to get used to the padding.
It stays fairly discreet under a regular-fit shirt. The seams were less visible than I expected.
I like the way it fills out the shoulders under a regular shirt. It looks best under fabric that is not too thin.
The shoulders look more balanced in my usual clothes. The neckline stayed hidden under my top layer.
The fit under my button-down looks pretty natural. It made getting dressed for an event easier.
It feels like a normal undershirt once I get it positioned. The fit is snug, which keeps it in place.
I bought this for days when I want a little more shape under my clothes. I like it most with a button-down or sweater.
The white version works well under my lighter shirts. I would choose my usual size again.
The padding is subtle enough under a slightly loose T-shirt. It feels a little warm on a hot day.
The black version looks good under darker clothes. I might get the other color too.
I was surprised by how normal it looks under a dress shirt. I would not size down with this one.
I wore it out for dinner and liked how my shirt fit. I wore it for a few hours without needing to adjust it.
It helps my clothes sit better around the chest and shoulders. The material feels comfortable for an evening out.
It made my work shirt look a bit more fitted. A looser outer shirt gives the most natural look.
I wore it under a sweater and liked the overall fit. Check the size chart before ordering.
The shape is noticeable to me but still understated. It did not bunch up under my shirt.
The extra shape shows up in photos without looking overdone. The shoulder area is my favorite part.
I am slim, and this adds some shape under my everyday shirts. It took a minute to get used to the padding.
This works well with the shirts I already own. The seams were less visible than I expected.
I tried it under a casual overshirt and liked the result. It looks best under fabric that is not too thin.
I wanted a little more structure in my outfit and this did that. The neckline stayed hidden under my top layer.
It gives my shirts a better shape without looking too dramatic. I might get the other color too.
It stays fairly discreet under a regular-fit shirt. I would not size down with this one.
I like the way it fills out the shoulders under a regular shirt. I wore it for a few hours without needing to adjust it.
The shoulders look more balanced in my usual clothes. The material feels comfortable for an evening out.
The fit under my button-down looks pretty natural. A looser outer shirt gives the most natural look.
It feels like a normal undershirt once I get it positioned. Check the size chart before ordering.
I bought this for days when I want a little more shape under my clothes. It did not bunch up under my shirt.
The white version works well under my lighter shirts. The shoulder area is my favorite part.
The padding is subtle enough under a slightly loose T-shirt. It took a minute to get used to the padding.
The black version looks good under darker clothes. The seams were less visible than I expected.
I was surprised by how normal it looks under a dress shirt. It looks best under fabric that is not too thin.
I wore it out for dinner and liked how my shirt fit. The neckline stayed hidden under my top layer.
It helps my clothes sit better around the chest and shoulders. It made getting dressed for an event easier.
It made my work shirt look a bit more fitted. The fit is snug, which keeps it in place.
I wore it under a sweater and liked the overall fit. I like it most with a button-down or sweater.
The shape is noticeable to me but still understated. I would choose my usual size again.
The extra shape shows up in photos without looking overdone. It feels a little warm on a hot day.
I am slim, and this adds some shape under my everyday shirts. I might get the other color too.
This works well with the shirts I already own. I would not size down with this one.
I tried it under a casual overshirt and liked the result. I wore it for a few hours without needing to adjust it.
I wanted a little more structure in my outfit and this did that. The material feels comfortable for an evening out.
It gives my shirts a better shape without looking too dramatic. The seams were less visible than I expected.
It stays fairly discreet under a regular-fit shirt. It looks best under fabric that is not too thin.
The shoulders look more balanced in my usual clothes. It made getting dressed for an event easier.
I like the way it fills out the shoulders under a regular shirt. The neckline stayed hidden under my top layer.
The fit under my button-down looks pretty natural. The fit is snug, which keeps it in place.
It feels like a normal undershirt once I get it positioned. I like it most with a button-down or sweater.
I bought this for days when I want a little more shape under my clothes. I would choose my usual size again.
The white version works well under my lighter shirts. It feels a little warm on a hot day.
The padding is subtle enough under a slightly loose T-shirt. I might get the other color too.
The black version looks good under darker clothes. I would not size down with this one.
I was surprised by how normal it looks under a dress shirt. I wore it for a few hours without needing to adjust it.
I wore it out for dinner and liked how my shirt fit. The material feels comfortable for an evening out.
It helps my clothes sit better around the chest and shoulders. A looser outer shirt gives the most natural look.
It made my work shirt look a bit more fitted. Check the size chart before ordering.
I wore it under a sweater and liked the overall fit. It did not bunch up under my shirt.
The shape is noticeable to me but still understated. The shoulder area is my favorite part.
The extra shape shows up in photos without looking overdone. It took a minute to get used to the padding.
I am slim, and this adds some shape under my everyday shirts. The seams were less visible than I expected.
This works well with the shirts I already own. It looks best under fabric that is not too thin.
I tried it under a casual overshirt and liked the result. The neckline stayed hidden under my top layer.
I wanted a little more structure in my outfit and this did that. It made getting dressed for an event easier.
It gives my shirts a better shape without looking too dramatic. I would not size down with this one.
It stays fairly discreet under a regular-fit shirt. I wore it for a few hours without needing to adjust it.
I like the way it fills out the shoulders under a regular shirt. The material feels comfortable for an evening out.
The shoulders look more balanced in my usual clothes. A looser outer shirt gives the most natural look.
The fit under my button-down looks pretty natural. Check the size chart before ordering.
It feels like a normal undershirt once I get it positioned. It did not bunch up under my shirt.
I bought this for days when I want a little more shape under my clothes. The shoulder area is my favorite part.
The white version works well under my lighter shirts. It took a minute to get used to the padding.
The padding is subtle enough under a slightly loose T-shirt. The seams were less visible than I expected.
The black version looks good under darker clothes. It looks best under fabric that is not too thin.
I was surprised by how normal it looks under a dress shirt. The neckline stayed hidden under my top layer.
I wore it out for dinner and liked how my shirt fit. It made getting dressed for an event easier.
It helps my clothes sit better around the chest and shoulders. The fit is snug, which keeps it in place.
It made my work shirt look a bit more fitted. I like it most with a button-down or sweater.
I wore it under a sweater and liked the overall fit. I would choose my usual size again.
The shape is noticeable to me but still understated. It feels a little warm on a hot day.
The extra shape shows up in photos without looking overdone. I might get the other color too.
I am slim, and this adds some shape under my everyday shirts. I would not size down with this one.
This works well with the shirts I already own. I wore it for a few hours without needing to adjust it.
I tried it under a casual overshirt and liked the result. The material feels comfortable for an evening out.
I wanted a little more structure in my outfit and this did that. A looser outer shirt gives the most natural look.
It gives my shirts a better shape without looking too dramatic. It looks best under fabric that is not too thin.
Last updated: September 14, 2026
Vellorae operates this online store and uses Shopify to provide the storefront, checkout, payment, order, and customer-account services. This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit the store, place an order, or contact us.
Depending on how you use the store, we may collect:
Payment card details are processed by Shopify and applicable payment providers. We do not receive your full card number.
We use personal information to process payments and orders, arrange fulfillment and returns, provide customer support, prevent fraud, maintain and improve the store, comply with legal obligations, and send marketing communications when permitted. You can unsubscribe from marketing emails using the link in the message.
We may share information with Shopify and service providers that help us operate the store, including payment, hosting, analytics, advertising, customer support, fraud prevention, fulfillment, shipping, and tracking providers. We may also disclose information when required by law, to protect legal rights, or as part of a business transaction. We do not authorize service providers to use order information for unrelated purposes.
Shopify processes information about your use of this store. Learn more in the Shopify Consumer Privacy Policy. Depending on your location and store settings, you may also use our data sharing opt-out page.
We and our providers may use cookies and similar technologies to keep the store working, remember choices, measure performance, prevent fraud, and support advertising. Where required, you can manage non-essential cookies through the store's privacy choices or cookie banner.
Shopify and other providers may process information in countries other than the country where you live. Where required, appropriate safeguards are used for international transfers.
We retain information only as long as reasonably needed for the purposes described above, including order support, fraud prevention, accounting, dispute resolution, and legal obligations. No security method is perfect, but we and our providers use reasonable administrative, technical, and organizational safeguards.
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. You may also have the right to opt out of targeted advertising or certain sharing. Submit a request through our Contact page. We may need to verify your identity before completing a request.
The store is not intended for children to make purchases independently, and we do not knowingly collect personal information from children in violation of applicable law.
We may update this policy to reflect changes in our practices, providers, or legal obligations. The current version will be posted here. Privacy questions or requests can be submitted through our Contact page.
Last updated: October 1, 2026
Return & Refund Policy
Agreement to Terms
By placing an order at [Vellorae], you acknowledge that you have read, understood, and agreed to be bound by every part of this Return & Refund Policy.
1. Standard Policy: All Sales Are Final
To keep our prices competitive and ensure the highest quality control, all standard purchases are final sale. Unless you explicitly purchased our 30-Day Return Guarantee at the time of checkout, we do not accept returns, exchanges, or refund requests for any reason once an order has been delivered (including, but not limited to: change of mind, wrong size/color selected, or personal preference).
2. Orders with the "30-Day Return Guarantee" Add-On
If and only if you purchased the 30-Day Return Guarantee along with your item(s) at checkout, you are eligible to request a return within 30 calendar days from the date of delivery.
Condition of Items: Returned items must be unused, unwashed, in their original condition, and with all original tags and packaging intact.
Non-Refundable Fee: The cost of the 30-Day Return Guarantee itself and original shipping fees are non-refundable.
Return Process: To initiate an eligible return, please contact us at velloraestore@gmail.com with your order number. Returns sent back without prior authorization will not be accepted.
3. Lost or Undelivered Packages
For standard orders (without the 30-Day Return Guarantee), refunds or replacements for shipping issues are strictly limited to packages that are officially confirmed as lost in transit.
In-Transit Lost: If tracking shows no updates for more than 30 business days and the carrier confirms the package is lost, we will gladly issue a full refund or send a free replacement.
Confirmed Delivery (No Refunds): If the shipping carrier’s official tracking system marks the package as "Delivered" to the address provided at checkout, our obligation is fulfilled. We do not issue refunds for orders marked as delivered that the customer claims were not received, misplaced, or stolen after delivery. In such cases, it is the buyer's responsibility to file a claim directly with the local carrier or local authorities.
Incorrect Address: We are not responsible for undelivered packages due to an incorrect or incomplete shipping address provided by the customer at checkout.
4. Damaged, Defective, or Incorrect Items (Strict 48-Hour Reporting Window)
Every order undergoes a strict quality inspection before dispatch. In the rare event that your item arrives damaged, defective, or incorrect, you must report the issue to velloraestore@gmail.com within 48 hours of the carrier's recorded delivery time.
Mandatory Proof: Your email must include your order number and clear visual evidence (an unedited unboxing video or high-resolution photos showing the shipping label on the package, the original packaging, and the specific defect).
Resolution Policy: If the claim is verified within this timeframe, we will provide a free replacement of the exact same item. We do not issue cash refunds for damaged or defective claims.
Voided Claims: Any claims submitted after the 48-hour delivery window, or claims lacking the required packaging and shipping label proof, will be automatically denied. Furthermore, intentional damage, normal wear and tear, or misuse of the product is strictly excluded.
5. Chargebacks & Dispute Abuse
Because you agree to these terms upon checkout, filing a false payment dispute or chargeback for an order that has valid proof of delivery, or attempting to bypass our Final Sale policy through your bank, will be treated as fraudulent activity. We keep detailed records of checkout agreements, quality inspection logs, IP addresses, and carrier GPS delivery confirmations to contest all invalid disputes with payment processors.
Please Note: If your purchase includes a Mystery Gift / Mystery Item that delivers an instant promotional discount code via email, this item is strictly non-refundable once ordered. Because the promotional code is generated and issued automatically upon purchase, all sales for mystery options are final.
Contact Us
If you have any questions regarding this policy or need assistance with an eligible order, please reach out to our support team at velloraestore@gmail.com.
Last updated: September 14, 2026
This website is operated under the Vellorae store name and is powered by Shopify. Throughout the site, “we,” “us,” and “our” refer to Vellorae. By visiting the site or purchasing from us, you agree to these Terms of Service and the policies linked on the site.
You may use the store only for lawful purposes and in accordance with applicable law. You must provide accurate, current, and complete order and account information. You are responsible for maintaining the confidentiality of your account credentials.
We make reasonable efforts to display product descriptions, colors, measurements, and images accurately. Screen settings, lighting, manufacturing tolerances, and handmade or printed characteristics can cause minor variation. Any product-specific care, safety, or sizing information forms part of the product description.
Prices and promotions may change without notice before an order is placed. Taxes, shipping, duties, and other charges are shown where applicable at checkout. We may refuse or cancel an order for suspected fraud, pricing or inventory errors, payment failure, resale abuse, or legal restrictions. If we cancel a paid order, we will refund the amount collected for that order.
Fulfillment, delivery estimates, customs information, returns, and refunds are governed by our Shipping Policy and Refund Policy. Those policies are incorporated into these Terms.
The store may provide access to payment providers, tracking tools, social platforms, analytics, advertising, or other third-party services. Their services may be governed by separate terms and privacy notices. We are not responsible for third-party websites that we do not control.
If you submit a review, image, comment, or other content, you confirm that you have the right to share it and that it is accurate, lawful, and does not infringe another person's rights. We may moderate or remove unlawful, abusive, misleading, or irrelevant content. Clearly labeled sample or demonstration content is not presented as verified customer history.
You may not misuse the site, interfere with its security, distribute malicious code, scrape the site in violation of law, impersonate another person, submit fraudulent orders, or use the Services to violate another person's rights.
To the maximum extent permitted by law, the Services and products are provided subject to the descriptions and warranties expressly stated on the site. Nothing in these Terms excludes consumer rights or liability that cannot legally be excluded. To the maximum extent permitted by law, Vellorae is not liable for indirect, incidental, or consequential losses that were not reasonably foreseeable.
We may update these Terms to reflect operational, legal, or service changes. The current version is posted on this page with its update date. Changes apply prospectively unless applicable law requires otherwise.
Questions about these Terms can be submitted through our Contact page.
Last updated: September 14, 2026
Orders are normally processed within 1–3 business days, excluding weekends and public holidays. During launches, seasonal peaks, or unusually high demand, processing may take longer. We will contact you if a material delay affects your order.
Available delivery methods, prices, and any free-shipping threshold are shown at checkout before payment. Typical transit estimates after dispatch are:
These are estimates, not guaranteed delivery dates. Carrier disruptions, customs review, severe weather, remote destinations, and peak-season volume can cause delays.
We may use third-party fulfillment and logistics partners. An order may ship from a location different from Vellorae's business location, and items in the same order may arrive in separate parcels.
When tracking is available, it is sent to the email address used at checkout. Tracking can take 2–5 business days after dispatch to show its first carrier scan.
Customers are responsible for providing a complete delivery address. Contact us promptly through our Contact page if you notice an error. We cannot guarantee an address change after fulfillment begins. Additional carrier charges caused by an incorrect or incomplete address may be the customer's responsibility.
International orders may be subject to import duties, taxes, or customs fees charged by the destination country. Unless checkout states otherwise, these charges are not included in the product or shipping price and are the customer's responsibility.
If tracking has not updated for 10 business days, or if a parcel is marked delivered but cannot be found, first check the delivery location, household members, neighbors, and the local carrier. Then contact us with your order number so we can investigate and determine the appropriate next step.
Shipping questions can be sent through our Contact page.
Vellorae Customer Care
Email: velloraestore@gmail.com
Business mailing address: 431 North 6th Street, Boise, Idaho 83720, United States
For order support, returns, product questions, or privacy requests, use our Contact page and include your order number when your question concerns an existing purchase.
Customer messages are normally answered within 2 business days. We do not currently offer telephone support.
Approved return instructions and the correct return destination are provided after a return request is reviewed. Please do not send returns to an address shown on an incoming package unless we specifically authorize it.
Last updated: September 20, 2026
Vellorae is an online retail storefront powered by Shopify. Product descriptions, prices, availability, delivery options, and applicable policies are shown on this website and at checkout.
Business contact email: velloraestore@gmail.com
Business mailing address: 431 North 6th Street, Boise, Idaho 83720, United States
For customer service, legal notices, privacy requests, or other store-related communications, use our Contact page or email velloraestore@gmail.com.
Nothing on this page limits rights or disclosures that are mandatory under applicable law.