Contact information

Vellorae Customer Care

For order support, returns, product questions, or privacy requests, use our Contact page. Include your order number when your question concerns an existing purchase.

Customer messages are normally answered within 2 business days. We do not currently offer telephone support.

Approved return instructions and the correct return destination are provided after a return request is reviewed. Please do not send returns to an address shown on an incoming package unless we specifically authorize it.